This item is either open box or has slight box damage. To the best of our knowledge the item is functional. NO RETURNS 50 QLED 2160p 240Hz 4K, Mega Contrast, Smart TV, 3 HMDI ports, Color Volume 100 Quantum HDR, Quantum 4K Processor with AI Upscaling, Object Tracking Sound Lite , Ambient Mode, Included Accessory: SolarCell Remote